Where Change Management becomes Change Leadership
Have you ever gone to a training class, and halfway through thought, “Why am I here?” Or maybe you left a training class and have no idea what happened during the last three hours? If so, I suspect you weren’t adequately prepared for the event, why it is important, and most critically, what it means … Read moreEffective Communication Leads to Meaningful Training
We often get caught up in the deep details of implementing change management tactics, which is fine, but from time to time, it’s important to ground ourselves in the “basics” of change management. What are we all about? What are we trying to achieve? Why is it important? I’m thankful to call Tim Creasey a … Read moreChange Management – Back to the Basics
Is it just me, or is the term “hand-crafted” getting out of hand? I think I first heard the term several years ago around craft beer, or maybe it was a cocktail. Then I remember seeing it used referring toa sandwich, which I guess made sense – all sandwiches are effectively made by hand, right? … Read moreChange Management: Hand-crafted
Change management training is a tough deal. It’s hard to do it online, and in person can often be very expensive. Beyond that, while training is great, putting learnings into practice is where the money is. There are a number of training options out there, many with certifications attached. A change management practitioner colleague of … Read moreHow to choose the right OCM training and certification
Have you ever played on or seen a sports team where the coaches didn’t see eye to eye? Perhaps it was related to game strategy. Maybe skill techniques. Or what about as a child, when your parents didn’t agree on something? Perhaps it was about what you were or were not allowed to do or … Read moreThe Criticality of Executive Alignment in Change Management
Another of the highlights from Microsoft Inspire was the opportunity to talk with Perficient’s Arvind Murali, a director in the data practice, with an awesome passion for user engagement and adoption. In this interview, we discuss the critical success factors (CSFs) for any change management effort. Specifically, with Microsoft’s emphasis in its collaboration solutions (e.g., … Read moreThe 3 Critical Success Factors for ACM – An Interview at Microsoft Inspire
It’s been a few days since I’ve posted, and that’s largely because I’m been super busy at Microsoft Inspire. As I mentioned in my last post, I had a chance to present yesterday. I sat on a panel with three other change management experts, discussing perspectives on the field, OCM’s importance in technology implementation (particularly … Read moreSuccess at Microsoft Inspire
Change management is all about driving behavioral change. We have great methodologies and tactics to help us do this. Conceptually, it’s not hard. However, in the real world, the application of those methodologies and tactics in dynamic environments is anything but easy. In this guide, first published on our Perficient website, I take a look … Read moreOrganizational Change Management – Best Practices from Real Projects
I’m the executive sponsor for a large Salesforce CRM implementation at one of Perficient’s important manufacturing customers. I visited the project team yesterday, and at one point, the client’s senior project sponsor pulled me aside to confidentially discuss an issue. Out of frustration, he said, “David, we do not have executive buy-in and engagement, and … Read moreGetting Executive Buy-in When It’s Not There
Periodically, I will have guests contribute to this blog (you want to hear from more than me, right?). I’d like to introduce Mike Willis, a Director in Perficient’s Organizational Change Management practice, who recently published this post on Perficient’s Insight page. With his permission, I’m reposting here. By: Mike Willis On July 16, 1969, the … Read moreOvercome the Gravitational Pull of Complacency to Achieve Change