Change management is all about driving behavioral change. We have great methodologies and tactics to help us do this. Conceptually, it’s not hard. However, in the real world, the application of those methodologies and tactics in dynamic environments is anything but easy.
In this guide, first published on our Perficient website, I take a look at a number of OCM primary activities and discuss where and how we made them work. Yes, I even discuss mistakes we made along the way! We learned from those, and we’re better off because of it.
Take a peek, and let me know what you think!