David Chapman – Page 3 – Changing the Game

Organizational Change Management – Best Practices from Real Projects

July 12, 2019July 12, 2019 by David Chapman

Change management is all about driving behavioral change. We have great methodologies and tactics to help us do this. Conceptually, it’s not hard. However, in the real world, the application of those methodologies and tactics in dynamic environments is anything but easy. In this guide, first published on our Perficient website, I take a look … Read moreOrganizational Change Management – Best Practices from Real Projects

Speaking at Microsoft Inspire

July 8, 2019July 8, 2019 by David Chapman

I’m excited to announce that I’ve been invited to speak at Microsoft’s annual partner conference in Las Vegas next week. Our practice at Perficient has done a very large amount of adoption and change management work driving adoption of the Microsoft platform, including Teams, the latest (and greatest!) application. I’ll be joining a panel of … Read moreSpeaking at Microsoft Inspire

Getting Executive Buy-in When It’s Not There

June 28, 2019June 27, 2019 by David Chapman

I’m the executive sponsor for a large Salesforce CRM implementation at one of Perficient’s important manufacturing customers. I visited the project team yesterday, and at one point, the client’s senior project sponsor pulled me aside to confidentially discuss an issue. Out of frustration, he said, “David, we do not have executive buy-in and engagement, and … Read moreGetting Executive Buy-in When It’s Not There

Overcome the Gravitational Pull of Complacency to Achieve Change

June 19, 2019June 19, 2019 by David Chapman

Periodically, I will have guests contribute to this blog (you want to hear from more than me, right?). I’d like to introduce Mike Willis, a Director in Perficient’s Organizational Change Management practice, who recently published this post on Perficient’s Insight page. With his permission, I’m reposting here. By: Mike Willis On July 16, 1969, the … Read moreOvercome the Gravitational Pull of Complacency to Achieve Change

Finding Common Ground

June 17, 2019June 17, 2019 by David Chapman

As I sat in church yesterday listening to a sermon on reaching others, I couldn’t help but to recognize the connections between evangelism and change management. One of the pastor’s key points was that being successful in sharing God’s word starts with finding common ground with the person with whom you are talking. What is … Read moreFinding Common Ground

It’s a good time to be a Change Manager!

June 13, 2019June 13, 2019 by David Chapman

Did you know that Microsoft estimates that companies will spend more than $9B in change management in 2019? $9 billion! Why in the world would you spend that much money on something that you can’t touch, or moreover, can’t sell/resell to the market? Because it’s change management that allows us to operationally function to get … Read moreIt’s a good time to be a Change Manager!

Learning Happens by Doing

June 11, 2019June 11, 2019 by David Chapman

What a timely blog by Seth Godin! Coming on the heels of my blog post yesterday comes his piece on learning vs. doing. What a difference there is. If you read my post from yesterday, you’ll see where I call out the difference between checking the boxes of a change management program versus what it … Read moreLearning Happens by Doing

The Change Management Artist

June 10, 2019June 10, 2019 by David Chapman

I’ve written about this topic before, but it keeps getting stuck in my head, and I find myself using this metaphor when trying to help clients and colleagues alike understand the difficulty of the discipline. Is change management a science or an art? On paper, change management really isn’t hard. Creating a case for change, … Read moreThe Change Management Artist

Order for David!

June 4, 2019June 4, 2019 by David Chapman

How great is Starbucks online ordering? I mean all you have to do is download the app, make your selection, submit and boom, your drink is waiting for you when you arrive. Yes, it’s easy, and in theory, it’s great. Isn’t it a huge improvement over waiting in line, and then waiting for your beverage, … Read moreOrder for David!

I’m back, and this blog will be better than ever!

June 2, 2019June 2, 2019 by David Chapman

After a decent hiatus, I’m back and blogging about the thing that I’m professionally most passionate about – Change Management! It’s been a crazy year, and well, life just gets busy sometimes. Faith and family will always come first for me, and with a 14, 12, and 10 year old at home, as well as … Read moreI’m back, and this blog will be better than ever!