Sorry for the delay – this non-techy had blog hosting issues! I’ve got some catching up to do, so let’s get right to it!
In my last post here, I talked about how great communication is critical to effective training. The next step is designing training, that much like communication, meets users where they are and is not simply thrown over the fence to them. In this post, I discuss the criticality of a specialized training curriculum for the best results.
Training: It’s Not One Size Fits All!