The 3 Critical Success Factors for ACM – An Interview at Microsoft Inspire

Another of the highlights from Microsoft Inspire was the opportunity to talk with Perficient’s Arvind Murali, a director in the data practice, with an awesome passion for user engagement and adoption. In this interview, we discuss the critical success factors (CSFs) for any change management effort. Specifically, with Microsoft’s emphasis in its collaboration solutions (e.g., … Read moreThe 3 Critical Success Factors for ACM – An Interview at Microsoft Inspire

Success at Microsoft Inspire

It’s been a few days since I’ve posted, and that’s largely because I’m been super busy at Microsoft Inspire. As I mentioned in my last post, I had a chance to present yesterday. I sat on a panel with three other change management experts, discussing perspectives on the field, OCM’s importance in technology implementation (particularly … Read moreSuccess at Microsoft Inspire

Organizational Change Management – Best Practices from Real Projects

Change management is all about driving behavioral change. We have great methodologies and tactics to help us do this. Conceptually, it’s not hard. However, in the real world, the application of those methodologies and tactics in dynamic environments is anything but easy. In this guide, first published on our Perficient website, I take a look … Read moreOrganizational Change Management – Best Practices from Real Projects

Speaking at Microsoft Inspire

I’m excited to announce that I’ve been invited to speak at Microsoft’s annual partner conference in Las Vegas next week. Our practice at Perficient has done a very large amount of adoption and change management work driving adoption of the Microsoft platform, including Teams, the latest (and greatest!) application. I’ll be joining a panel of … Read moreSpeaking at Microsoft Inspire